Refund and Cancellation

Refund and Cancellation

  • Items shipped from www.myindiabookhouse.com can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. Please check shipping invoices for any specific item-associated return policies.
  • Return shipping costs are the responsibility of the customer.
  • If items are returned in the same condition that were shipped in, then the customer will be entitled for full refund excluding shipping charges paid at the time of placing the order. The refund can either be used towards another purchase or can be credited back to same payment method used during purchase.
  • Cancellation of orders needs to be done before they are shipped or within 24 hours of placing an order whichever is earlier. If there is no request received for cancellation within this period, www.myindiabookhouse.com will ship out the order as planned and holds no responsibility for shipment costs related to the item’s return.

 

Return Instructions:

  • Items must be shipped to the location specified at the time of authorization.
  • Returns must have an RA number on the return label Attn field.
  • Tracking information must be forwarded to customerservice@ myindiabookhouse.com with the RA# as the subject line.
  • Items must be returned within 15 business days from issuance of RA Shipping & Handling is not refundable